7 years of Call Center experience, 10+ years of Customer Service experience
Microsoft Word, Outlook, and Excel
Strong Communication Skills
Customer Service Representative Sept 2014 to Oct 2016
Answer inbound and outbound calls, and respond to member emails to assist with questions about how the online auction works, what account types are available, and any other inquiries.
Assist members with navigating the Copart website.
Customer Service Representative Sept 2010 to Sept 2014
Answer inbound calls and assist members with questions regarding insurance coverage and co-pays.
Greet customers who walked into the hotel and casino area.
Responsible for cash register, taking room orders, cleaning, and refilling customer drinks.
High School Diploma Rock island, IL