TRACY PETERSEN


1721 N Elsie Ave.


Davenport, IA 52804


(563)-320-5325


tracyjulius1@gmail.com


 


Employment Experience


 


HOMZ Management                                Resident Relations Specialist                    07/10-present


Manager of two senior independent living complexes


Market and advertise to local business, papers, community agencies and update postings to website


Complete monthly budget reports; renewal certifications, move-ins/tours, contacting third party agencies to verify income, assets and medical deductions for annual and move-in certifications.


Create monthly newsletters and calendars for residents


Plan and host monthly dinners and activities for residents


 


Humility of Mary Shelter                      Service Coordinator                                    09/09-01/10


Coordinated housing, education and employment services for victims of domestic violence and causes of homelessness.


Facilitated client mental health and addictions recovery services           


Conducted in-depth entry-intake and assessments; collaboratively set-up and monitored participant goals weekly.


Conducted referrals to agency & community social service resources


 


Aldi Inc.                                                     Shift Manager                                            06/08-06/09


Increasing productivity in sales and strategic market growth in store presentation


Loss prevention and inventory control policies and procedures


Balancing cashier drawers, deposits and daily payroll of employees


Supervising 2-3 employees and delegating duties to benefit sales and time management


 


John Lewis Community Services        Service Coordinator                                     03/04-09/08        


Coordinated housing, education and employment services for homeless individuals; Facilitated client mental health and addictions recovery services


Conducted in-depth entry-intake; Monitored participant goals and follow-through


Support staff supervisor in a community living environment for 6-15 homeless women


Researched and scheduled community agency speakers to provide education on issues including health & safety awareness


 


Country Inn & Suites                              Front Desk Supervisor                               0/00-05/03           


Trained and motivated staff to exceed in sales and customer service; trained employees to meet brand standards


and adhere to company policies.


Developed loyal customers resulting in impressive return sales and ensured hotel patrons received efficient and timely hotel


accommodation and services


 


Education


Loras College                                                                      Bachelor Of Arts- Social Work                                           2001-2004


Eastern IA Comm. College                                             Associates of Arts- Psychology                                          1994-1998


 


Achievements


Licensed Real Estate Agent in the State of Iowa


Notary Public in the State of Iowa since 2010


 


Social Work Based Field Practicums


Handicapped Development Center                            Residential Program Lead                                                  08/04-05/05


Visiting Nurses Association                                          Parent Support Worker                                                       01/04-08/04


Wittenmyer Youth Center                                              Residential Counselor                                                         09/03-01/04


New Choices Inc.                                            Living Skills Assistant                                            01


 

  • ID#: 123106
  • Location: Davenport, IA , 52804

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