1721 N Elsie Ave.
Davenport, IA 52804
HOMZ Management Resident Relations Specialist 07/10-present
Manager of two senior independent living complexes
Market and advertise to local business, papers, community agencies and update postings to website
Complete monthly budget reports; renewal certifications, move-ins/tours, contacting third party agencies to verify income, assets and medical deductions for annual and move-in certifications.
Create monthly newsletters and calendars for residents
Plan and host monthly dinners and activities for residents
Humility of Mary Shelter Service Coordinator 09/09-01/10
Coordinated housing, education and employment services for victims of domestic violence and causes of homelessness.
Facilitated client mental health and addictions recovery services
Conducted in-depth entry-intake and assessments; collaboratively set-up and monitored participant goals weekly.
Conducted referrals to agency & community social service resources
Aldi Inc. Shift Manager 06/08-06/09
Increasing productivity in sales and strategic market growth in store presentation
Loss prevention and inventory control policies and procedures
Balancing cashier drawers, deposits and daily payroll of employees
Supervising 2-3 employees and delegating duties to benefit sales and time management
John Lewis Community Services Service Coordinator 03/04-09/08
Coordinated housing, education and employment services for homeless individuals; Facilitated client mental health and addictions recovery services
Conducted in-depth entry-intake; Monitored participant goals and follow-through
Support staff supervisor in a community living environment for 6-15 homeless women
Researched and scheduled community agency speakers to provide education on issues including health & safety awareness
Country Inn & Suites Front Desk Supervisor 0/00-05/03
Trained and motivated staff to exceed in sales and customer service; trained employees to meet brand standards
and adhere to company policies.
Developed loyal customers resulting in impressive return sales and ensured hotel patrons received efficient and timely hotel
accommodation and services
Loras College Bachelor Of Arts- Social Work 2001-2004
Eastern IA Comm. College Associates of Arts- Psychology 1994-1998
Licensed Real Estate Agent in the State of Iowa
Notary Public in the State of Iowa since 2010
Social Work Based Field Practicums
Handicapped Development Center Residential Program Lead 08/04-05/05
Visiting Nurses Association Parent Support Worker 01/04-08/04
Wittenmyer Youth Center Residential Counselor 09/03-01/04
New Choices Inc. Living Skills Assistant 01